Office Services and Security Department


Office Services and Security Department (OSSD) forms part of Human Resource Division and is headed by Gary James in London. It is based in both London and East Kilbride. OSSD manages all essential services in maintaining DFID’s offices in the UK and also provides advice and assistance on related issues to offices overseas.

The services OSSD provide to staff include space planning, messenger and portering, the supply of office furniture and equipment, meeting room bookings, repairs and maintenance and reprographics for both locations and management of catering and cleaning services. They are responsible for ensuring the health and safety of all its employees and compliance with the all relevant legislation.

OSSD is also responsible for the physical security of DFID offices and staff in the UK and oversees security issues in our in-country offices. It sets and maintains policy for IT Security issues covering all UK and overseas offices, ensuring that confidentiality, integrity and accessibility of information is maintained and shared across all DFID and interconnecting government systems and non government departments both for UK and abroad. 

DFID’s Environment Co-ordinator is located in Abercrombie House and manages DFID’s environmental performance of the UK offices. DFID is committed to the environment by implementing a Government wide initiative entitled “The Framework for Sustainable Development on the Government’s Estate". In order to meet the performance targets set out in the framework, we carefully monitor the environmental impact of activities such as travel, waste and procurement.

DFID has recently re-furbished both UK offices. Both UK offices received a External link BREEAM (Building Research Establishment Environmental Assessment Method) awards and Abercrombie House achieved an “excellent” rating.