Being a saver pays off in Tanzania

July 13 2007


Anna Lupanga at her thriving businessHandbags imported from London line up alongside shoes bought in China and dresses from Dubai at PHP Collection, a small shop in the back streets of Tanzania’s capital, Dar es Salaam. This is a retail company run by Anna Lupanga, a hair salon owner turned international clothes and accessories importer.

Trade is good, with a consistent turnover and monthly profits reaching up to Tanzanian shillings (Tsh) 400,000, which is a significant improvement on the Tsh 20,000 profit Anna used to make at the hair salon. But building the business was not easy. "I had a good idea, I knew there was a demand for good quality women’s clothes," explains Anna, "but I needed a loan to really get off the ground."

Many small entrepreneurs in Tanzania face the same problems as Anna: they know they need money to invest in a business idea but don't know how to access it. Anna’s break came in 2003 when she was introduced to a savings and credit cooperative, or SACCO, called the External linkWomen’s Advancement Trust (WAT). She was told to open a savings account to accumulate enough money to qualify for a loan. “I had always wanted to save money to provide for my family,” she says. “I used to keep it in a small cash box at home, but on occasions it was stolen and it was tempting to spend the money rather than save it.”


Allowing the poor to borrow and save

WAT encouraged Anna to save on a regular basis and within eight months she was in a position to secure her first loan of Tsh 400,000 to open the hair salon. Recently she took out her fourth loan, worth Tsh 5 million, to develop the clothing business. “It wouldn’t have been possible without WAT SACCO,” she explains. “A bank loan was too complicated and I wasn’t able to borrow enough from family and friends.”

Anna Lupanga is just one of around 5,000 women and men who save and borrow at WAT. At its office in Kinondoni, people queue at the counters while clerks process customers’ deposits and withdrawals with the aid of a computerised accounting system. It looks just like a bank, but this organisation focuses on providing financial services to low income earners who may be paying in as little as a few hundred shillings into a savings account each month.

“There is a demand for our services,” says the SACCO’s manager, Paulina Shayo, “but first we need to educate people about how to save money and the benefits of doing so. If our members are having problems saving or repaying a loan, they can turn to us for advice. This know-how is very important to our customers.”

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Filling bank-shaped gaps

A queue forms at the SACCO's Kinondoni officeIncreasingly, SACCOs are seen as playing a key role in providing financial services to people who otherwise would not be able to access them, which is currently around half of all adults in Tanzania. In the past two years, the number of SACCOs in the country has grown from 1,800 to around 3,500. Their development is being supported in part by the External linkFinancial Sector Deepening Trust (FSDT), an organisation which, co-funded by DFID, aims to make financial services available to more people.

“SACCOs are important,” says FSDT’s Technical Director, Ian Robinson, “not least because they provide a means to link those with limited access to finance with formal banking and related financial services. People are more likely to graduate from informal financial services, for example borrowing from a kiosk, to a semi-formal SACCO, than they are to going directly to a bank.”

The lack of bank branches in Tanzania and the cost of trying to open them in thinly populated areas is another reason why more people are turning to SACCOs. Even the biggest banks will never be able to open enough branches to reach all their potential customers. In those areas where it wouldn’t be cost-effective to operate a branch, the presence of SACCOs is especially valuable.

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Enabling business to thrive

“It doesn’t matter how good the business environment is if people who want to start or expand businesses can’t access the right financial services,” says the Head of DFID Tanzania, David Stanton. “Those services include everything from bank accounts to loans, insurance, remittances and money transfers. And the expansion of banking services can benefit all Tanzanian people.”

Anna Lupanga, who has built a thriving local business with a series of loans and her own hard work, would certainly agree. Anna is now planning her next buying trip to China in search of the latest fashions. And like any successful entrepreneur, she’s working on expanding her business. The next step will be to become a wholesale rather than retail supplier - a move she will, of course, be financing with a loan from the WAT SACCO.

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Key facts

  • FSDT, through External linkFinScope, a survey into Tanzanians’ access, knowledge of and demand for financial services, found that 54% of over-16s are unable or do not know how to access financial services, 52% do not know what a current account is and 30% keep their savings at home rather than in a bank or other savings institution.
  • DFID is a major funder of FSDT, contributing £7 million to the project for the period 2005 to 2010. DFID's partners External linkCIDA, External linkDANIDA, External linkRNE, External linkSIDA, and the External linkWorld Bank, have committed a total of $45 million to FSDT for 2005 to 2010.

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